Privacy Policy

When you submit a quote request or contact form, we collect the name, phone number, email address and job details you choose to provide. When you call us, we collect the information needed to schedule and complete the work, including your service address.

Our website may collect standard technical information such as browser type, device type, referring page and pages visited. This is used to understand how the site is performing, not to identify you personally.

To respond to your request, provide an estimate, schedule service and complete the work you asked us to do.

To contact you about your job, including scheduling changes, follow-up and warranty matters.

To send service reminders or occasional updates, where you have asked us to. You can opt out of these at any time.

To maintain business records, including invoices, permits, photographs of work performed and job documentation.

We do not sell your personal information.

We share information only where it is necessary to do the work: with permitting authorities where a permit is required, with suppliers for warranty registration, with subcontractors performing part of a job, and with payment processors.

We may disclose information where required by law, or where necessary to establish or defend a legal claim.

By submitting a form or providing your phone number, you consent to be contacted by phone, text or email about your request. Message and data rates may apply. Reply STOP to any text message to opt out of further texts.

Consent to be contacted is not a condition of purchasing any service.

This site may use cookies and similar technologies to remember your preferences and to measure site performance. Most browsers let you refuse cookies or delete them. Refusing cookies may affect how parts of the site behave.

We keep job records, invoices and permit documentation for as long as needed for business, warranty, tax and legal purposes.

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below.

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

We may update this policy from time to time. The version posted on this page is the current one.